At Whimsy Moon, every order is packed with care and a touch of magic!
Here’s everything you need to know about shipping.
Processing Time
All orders are processed within 1–3 business days.
Please note:
- Orders are not shipped on Sundays or holidays
- During busy periods, processing times may be slightly longer
Shipping Times
Estimated delivery times:
- Netherlands: 1–2 business days
- Europe: 3–7 business days
- International: 7–14 business days
Please note that these are estimates and may vary due to postal delays.
International Shipping
We ship worldwide 🌍
International orders may be subject to:
- Customs fees
- Import taxes
These charges are the responsibility of the customer.
Shipping Costs
Shipping costs are calculated at checkout based on your location.
Lost or Delayed Orders
Once your order has been shipped, Whimsy Moon is not responsible for delays caused by postal services.
If your order has not arrived within the expected time frame, please contact us and we will do our best to assist you.
Incorrect Address
Please make sure your shipping address is correct at checkout.
If an incorrect address is provided and the order has already been shipped, we cannot guarantee recovery of the package.
Packaging
Every order is carefully packaged with love and a little extra magic. Like receiving a small gift in the mail!
If you have any questions about shipping, feel free to reach out — we’re always happy to help!